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Relationship Manager at Standard Chartered Bank

Deadline: Not specified

Standard Chartered Ghana is a banking and financial services company in Ghana, and an 80% subsidiary of Standard Chartered. They are listed on the stock index of the Ghana Stock Exchange, the GSE All-Share Index. Operating since 1896, it is one of the oldest companies in Ghana.

Job Type: Full time
Qualification: BA/ BSc/ HND
Location: Accra
Job Field: Banking
Application Deadline: Not specified

Responsibilities/ Duties:

  • Identify prospect and convert in line with Bank’s appetite.
  • Ensure quality of the sales pitch and lead them with the clients. Also review the Term sheets before delivering to clients.
  • Work with Credit Analyst and obtain all pre-deal clearances.
  • Effectively use CRM for managing a healthy pipeline and also a record of client calls and discussions.
  • Oversee ARM to ensure smooth on-boarding of client after thorough completion of documentation and other processes.
  • Senior client calling and briefing on a regular basis for account maintenance and deal negotiation. Also engage senior internal stakeholders for marketing, credit and any other pertinent issues.

Client on-boarding & deal execution

  • Work closely with CA, product partners and analyze a) wallet size b) determine appropriateness of the product and c) work out a comprehensive account plan.
  • Successfully negotiate and close out pricing and other deal dynamics with client
  • Oversee the quality & turnaround of credit proposal and ensure faster delivery. Work with CA for resolving Credit queries.
  • Oversee the ARM to ensure all documentation and security creation are completed on time to ensure smooth execution of transaction.
  • Liaising with Legal/external counsel/Credit Risk Control in preparation and execution of non standard complex transactions along with product partners.
  • Work with Client Due Dilligence team to ensure proper completion of eCDDs.

Account Management & portfolio quality

  • Along with the product partner, push for line utilization of complex and structured transactions. Oversee the ARM in ensuring high utilization of regular WC facilities.
  • Review Failed Trade status, EAR, ASTAR CCRT, etc with the CA to ensure discipline and quality in portfolio
  • Review the excess/past due situation with ARM to ensure they are regularized and also facilitate approvals wherever required.
  • Review and monitor the client profitability to ensure there are no revenue leakages.
  • Attend various internal or external sales/ non sales meetings like CIC, stakeholders Meeting, Portfolio Review Meeting.
  • Maintain record of Confidentiality Agreement (Sales Team Leader to maintain file & copies will also be held by signatories to the agreement)
  • Overall responsible and accountable for the credit quality of the assigned/acquired portfolio.

Method of Application

Interested and qualified? Go to Standard Chartered Bank on scb.taleo.net to apply

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